Login
Logging in to the platform is done by opening an SSH connection to the front end node.
Find an SSH-capable terminal application and run the command:
Replaceuser@domain.aau.dk with your AAU email address.
Enter your AAU password when prompted.
Accept the fingerprint?
The first time you connect, you will get the following message:
The authenticity of host 'ai-fe02.srv.aau.dk (172.21.131.1300)' can't be established.
ED25519 key fingerprint is SHA256:xosJtOSfQyyW16c6RtpN8tAi/91XHCR3GxM9/KJEogg.
This key is not known by any other names.
Are you sure you want to continue connecting (yes/no/[fingerprint])?
Confirm by typing yes to proceed with the connection.
Success!
When your prompt changes to: user@domain.aau.dk@ai-fe02:~$ - you are successfully logged in.
Troubleshooting
Forgot your password?
The credentials required for logging in are the same as for any other service. If you have forgotten your password, you should therefore follow the generic procedure for this.
Are you on the correct network?
In most cases where users have trouble logging in, they are not connected to the AAU network. See the section: Before you begin.
It's still not working
If it's still not working, create a case with us on serviceportal.aau.dk. Please share the command output with us in the case, as this gives us a better oppurtunity to understand what is going on. Add the flag -vv to the command, like so:
Bonus tips
The ssh-gateway
AAU provides an ssh-gateway service, that can be used as an alternative to the VPN service. This requires only a small change to your command:
Easy access with ~/.ssh/config
It's possible to store your credentials in a file in your ~/.ssh directory, called config. Open this file and add the following:
Host sshgw
HostName sshgw.aau.dk
User user@domain.aau.dk
Host aicloud
HostName ai-fe02.srv.aau.dk
User user@domain.aau.dk
Proxyjump sshgw
Now we can log in to AI Cloud, simply by typing:
You are now ready to proceed to look around