Terms and Conditions
Use of Mistral Le Chat and AI Studio at Aalborg University (AAU)
1. Who may use Mistral at AAU
Mistral Le Chat and AI Studio are provided by Aalborg University (AAU) for academic research activities only. The services must not be used for any teaching, commercial or private purposes.
2. API keys
API keys issued through AI Studio are personal and must not be shared with other individuals. Users are responsible for all activity performed using their API key.
For security reasons, all API keys must have a maximum lifetime of 30 days. After 30 days, the key must be replaced with a new one. This policy helps reduce the risk of leaks and unauthorized use of AAU-issued keys. Users are responsible for monitoring key expiration and ensuring timely replacement.
If the user suspects that their API key has been compromised or misused, they must immediately revoke the key and notify CLAAUDIA. CLAAUDIA reserves the right to revoke API keys at any time if misuse, sharing, or security concerns are identified.
3. Data classification
Level 1 data only
Only data classified as Level 1 under AAU's data classification policy may be used with Mistral services.
Data classified as Level 2 or Level 3 may never be uploaded, entered, or processed in Mistral Le Chat or AI Studio.
Users are personally responsible for ensuring compliance with AAU's data classification requirements before submitting any content to the service.
4. Shared libraries
Users who upload documents to a shared library are solely responsible for ensuring that all library members are authorised to access the uploaded material. Users must not invite individuals to a shared library unless those individuals are permitted to access all documents contained within it.
5. Compliance with mistral terms
Use of the services must comply with the applicable terms and conditions of Mistral AI in addition to these AAU-specific terms.
6. Service availability
Le Chat and AI Studio are provided "as is" without guarantees of availability, performance, or uptime.
Seat Availability
Please note that access to Mistral Le Chat and AI Studio depends on seat availability. CLAAUDIA cannot guarantee access for every researcher at all times.
7. Support and responsibilities
CLAAUDIA is responsible for the institutional setup of Mistral at AAU. This includes managing access, workspaces, and token quotas. Specifically, CLAAUDIA can help with:
- Access and login to Le Chat and AI Studio
- AI Studio workspace creation and workspace membership
- Requesting or increasing a token quota
For all technical questions about the Mistral products themselves — including API behaviour, model output, interface issues, and bugs — users must contact Mistral's support directly.
8. Fair usage
All AI Studio workspaces have a standard usage qouta per month to ensure a fair usage and make the service availabe for all AAU users. CLAAUDIA can adjust the montly qouta at all times depending on the usage demand form the users.
9. AI Output Disclaimer
Always verify AI-generated content: Outputs generated by Mistral Le Chat or AI Studio may be inaccurate, incomplete, or misleading. Users are responsible for verifying any information before relying on it in research, publications, or decision-making.
10. Changes to Services
AAU reserves the right to modify, redesign, disable, or remove any part of the services. Where possible, users will be informed of major changes 6 weeks in advance.
Updates, upgrades, and scheduled maintenance are not considered major changes.
11. Changes to Terms
AAU may update these Terms and Conditions periodically. Users will be informed of significant changes.
12. Suspension
Access may be suspended or removed if these terms, AAU policies, or Mistral AI's own terms are violated.
Effective date: 07/03/2026 — Version 1.0